In the sales school, there are many symbols that can be used, language symbols, emoji, body symbols, mental symbols, etc. The general salespersons naturally use these symbols, but the salesperson is constantly learning these symbols. Consciously applying these symbols to their sales work has also achieved very good results. Today I am going to introduce you to the body symbol, also known as body language.
Each of us will make thousands of physical movements every day, some of which are needed for labor and work, some of which are our own needs, and some of which are cultural traditions of a nation, such as: handshake, hug, salute, jealousy, and fist Waiting for these body language is already a symbol of etiquette. You will use body language to express your meaning as a civilized person who is conserved. On the contrary, it will be considered vulgar, unruly and lacking in cultivation, and you will encounter something that you should not have in sales. trouble. Therefore, body language is still very important in sales work and should be learned and mastered.
What is body language? My personal definition is: the movements made by the head, hands, and feet while sitting and walking, and the physical form of the body are collectively referred to as body language. My article only discusses the use of body language in sales. Because there are too many body language, I only talk about a few representative people who are concerned about it.
1. Handshake. This is the first time we met and said goodbye. The polite movements of the time are also important body language. According to different objects, the way of shaking hands is different. For the same-sex elders, hold the opponent's right hand with the right hand first, and then hold the opponent's right hand back with the left hand. In fact, it is the hands to grasp, to show respect and enthusiasm for the elders. Treat your peers, younger generations, and same-sex, just stick out your right hand and hold it tightly with your partner. To treat the opposite sex, especially male and female handshakes, you should only extend your right hand and hold the other four fingers. Sometimes women’s dislike of men is from the source of handshake, some forcefully grasp, and some hold, both It is impolite, and will leave a bad impression on the other side.
2, gestures. Each of us will have different gestures during the conversation, but some gestures will help us to express, and some will be annoying. In business negotiations, it is better not to use the ten fingers to point to the other party's gestures, which will make the other party very resentful, and do not wave their fists when speaking, these gestures are rude.
3, standing position. In our sales work, we often need to stand and talk to customers about business. Many salesmen stand and shake their shoulders constantly, and constantly change their feet. These actions will make customers feel impatient and want to end the conversation as soon as possible. Impolite. The correct way is to act like a soldier with a little bit of action, with one foot slightly ahead and one foot behind. More stable, try not to shake your head.
4, sitting posture. When visiting customers, receiving customers, sitting posture is the more common body language of our sales staff. Because of the habit or too casual, some male salesmen sit on the sofa, or have long legs stretched, or they will be tilted. Erlang's legs dangling, will make customers very resentful, rude, not very stable, causing customer distrust. Some female salesmen also take men's sitting postures, and some wear skirts and legs. These will also make customers uncomfortable and affect the image. If the other party is also a woman, there are ninety-nine, and the business cannot be discussed. Because women hate women's dignity.
5, hehe. Some salesmen go to the client company to visit the customers. It is also very impolite to see a few people in the office. It is also very impolite. We should learn from the Japanese, ask everyone, and ask everyone. I think it is because of your courtesy that Others will help you get the order. Generally speaking, when facing a few people, learning to be a good body language is good.
6. Nod. Nodding for a smile on many occasions is also a good body language for sales. For example: in the venue, in the dining room, in the office is talking, you can use your nod language to express your greetings.
I have introduced 6 common body language above. In fact, as long as we interact with people, we will use body language all the time. Only by constantly improving our self-cultivation and paying attention to the details in life, we will make ourselves elegant. stand up.
Leisure Handmade Shoes,Women Elastic Shoes,Elastic Woven Shoes
Flying Shoes Co., Ltd. , http://www.fjfzshoes.com