Online shopping prevalence of physical clothing store clothing test fee dispute

For many people, buying clothes is fun, and in the prevailing online shopping, the mode of buying clothes is diversifying: buy it at the mall, buy it at the store, and buy it on the Internet. In addition, there is also clothing at the store. , determine whether the suit is suitable for the Internet and then buy it, this is the "fitting family."

For "testing family", the physical store is their "fitting room."

"I will not accept fitting, if you want to try to pay 5 yuan first," a few days ago, a clothing store in Heze Kangzhuang clothing market to open the "fitting costs" approach to fight against "fitting test".

Event: To try on, first pay 5 yuan "fitting fee"

On the afternoon of the 4th, Ms. Zhao, who lives in Peony Road, went shopping with her friends and fancy a dress in a clothing store in the Kangzhuang clothing market. I felt pretty good in front of the mirror. I asked the owner to try it out. One of the store rules made her silly: "We don't provide a try on the shop, we have to try on clothing and pay 5 yuan first."

Facing the owner’s request, Ms. Zhao picked up her hand and put it down again. Although the clothes in this clothing store are more economical, the shop rules that try to pay for the clothing are greatly reduced. “We must look for clothes.” Model, don't try on how to know which suit is suitable for you? However, if you don't buy it at the end, just pay for it if you try it on. This money will pay off."

Owner: "Testing family" only try not to buy too many people "A lot of customers try on for a long time, the last one is not picked, I'm tired and half-clothes are stacked." Ms. Li, the owner of the fitting-in charge, said that her Although the clothing store is small, but the traffic is very large, the customers try on more, spend most of the time on finishing clothes, so it is repulsive to some try not to buy the "testing family."

After the try-in clothes try on, if they feel right, they will secretly write down the clothing label and then place an order online. Ms. Li said that although she proposed the rules for collecting “fitting fees”, the intention was not to charge 5 yuan, only to get rid of these “trying families” who did not want to buy. As of now, she has not yet received it. A fitting test fee. If the customer really wants to buy after trying on it, she will refund the fitting cost that was paid when the customer pays.

Extension survey: Most businesses indicated that the fitting of clothing charges was detrimental to the image of the store. Compared with the Kangzhuang clothing wholesale market, various restrictions were set on the test clothing. The reporter also visited several branded clothing stores and shopping malls in the city's pedestrian street. There were no brand clothing stores. Charge the "fitting fee" or not to try it on.

In a brand name clothing store on a pedestrian street, some girls can be paired to buy clothes. They can see the “eye-in-the-eye” clothes on their hands and try it out for a while. Some girls have three or four pieces of clothing in their hands. The shop advocates that Haiyan said that some customers would try on 78 clothes at a time. As a result, they did not buy the last one. We guessed that it would be possible to write down the clothing model in the fitting room and then go online to purchase it. Even though, it takes fitting. Fees are thankless and will have an impact on brand image and will not follow suit.